Shipping policy

Shipping Policy

Free Shipping on Orders Over $75 🐾
Spend $75 or more and shipping's on us. Consider it a treat, no sitting or staying required.

Order Processing
We get your order ready within 1–3 business days, which is faster than your cat decides whether it wants to go outside. During busy seasons, processing may take a little longer. We promise we're not napping (much).

Shipping & Delivery
Once your order ships, it typically arrives in 3–5 business days, depending on your location and the shipping method you choose at checkout. Yes, your dog will still bark at the delivery driver. We can't fix that part.

Order Updates
As soon as your order is on its way, we'll send you tracking info so you can sniff out your package.

Secure Checkout
All payments go through a secure, encrypted checkout. Your info is guarded more closely than a squeaky toy.

The Fine Print (Unfortunately Not Fur-Covered)
Delivery times are estimates and can be affected by carrier delays, weather, or other things outside our control, like a squirrel-level distraction at the post office.